Your Agreement with GrowthHQ

9 April 2018 - Reading time: 1 minutes

Your use of the Bizverse service (the "Bizverse"), is governed by the following agreements, policies and terms. "GrowthHQ" means GrowthHQ Ltd., the purveyor of the Bizverse, located at 38-39 Fitzwilliam Square, Dublin 2, D02 RD28, Ireland. 

In order to use the Bizverse, you must first agree to, and accept the following agreements, policies and terms. You agree and accept these agreements, policies and terms by actually using the Bizverse. We reserve the right to update or change these agreements, policies and terms at any time, and you should check these agreements, policies and terms periodically. Your continued use of the Bizverse after we post any modifications to these agreements, policies and terms, listed and linked to on this page, will constitute your acknowledgment of the modifications, and your consent to abide and be bound by the modified agreements, policies and terms. If we make any changes to these agreements, policies and terms, we will post the changes on these pages.

You understand and agree that GrowthHQ will treat your use of the Bizverse as acceptance of these agreements, policies and terms from that point onwards:


Website Terms of Use

5 May 2019 - Reading time: 7 minutes

 


Introduction

For the purposes of these Terms of Use, the term, “Websites”, refers to www.bizverse.biz as well as the other websites that GrowthHQ operates and that link to these Terms of Use.

We provide the Websites to you subject to these Terms of Use (“Terms”), which may be updated by us from time to time. You should be at least 16 years of age to access the Websites. By accessing and using the Websites, you accept and agree to be bound by these Terms as well as GrowthHQ ’s Privacy and Cookie Policy. If you do not agree to these Terms, you should not access or use the Websites.

These terms do not apply to your access to and use of GrowthHQ products which we market for subscription on our Websites. If you sign up to GrowthHQ products, then you are additionally bound by the End User Licence Agreement.

 

 

1. Changes to Terms and changes to Websites

1.1 We reserve the right to modify these Terms at any time, effective upon posting of an updated version of on the Websites. You are responsible for regularly reviewing these Terms. Continued use of the Websites after any such changes shall constitute your consent to such changes.

1.2 We may change or discontinue any aspect, service or feature of the Websites at any time, including, but not limited to, content, availability, and equipment needed for access or use.

 

 

2. Registration and contact forms

You may be given the opportunity to contact us or register via an online registration form, enter your email address to receive marketing emails, sign up to our Help Centre or to create a user account (“Your Account”) that may allow you to receive information from us and/or to participate in certain features on the Websites. We will use the information you provide in accordance with our Privacy Policy. By doing all of the above and providing your information, you represent and warrant that all information that you provide to us is current, complete and accurate to the best of your knowledge. You agree to maintain and promptly update your registration information on the Websites so that it remains current, complete and accurate. You can also contact us at mail@growthhq.net regarding your data. You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use of the Websites and all charges related to the same.

 

 

3. Use of the Websites

3.1 You agree not to interfere with or disrupt the Websites or the servers or networks connected to the Websites, or disobey any requirements, procedures, policies or regulations of networks connected to the Websites.

3.2 You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose, any portion of the Websites, use of the Websites, or access to the Websites.

3.3 You agree not to engage in any activity that would constitute a criminal offense or give rise to a civil liability.

3.4 You agree not to impersonate any person or entity, including, but not limited to, GrowthHQ or our employees, or falsely state or otherwise misrepresent your affiliation with any person or entity.

3.5 You agree not to interfere with any other user’s right to privacy, including by harvesting or collecting personally-identifiable information about users of the Websites or posting private information about a third party.

 

 

4. Intellectual property rights

All text, graphics, photographs, trademarks, logos, icons, user interfaces, sounds, music, videos, artwork, software and computer code (collectively, “Content”), including but not limited to the “look and feel”, layout, design, structure, color scheme, selection, combination and arrangement of the Content present on the Websites is owned by or licensed to us.

Except with our express written permission or as permitted by applicable laws, you may not copy, distribute, reproduce, mirror, frame, publicly display, publicly perform, translate, create derivative works of, re-publish or transmit the Websites or Content (in whole or in part) in any way or through any medium for distribution, publication or any commercial purpose.

You may display, copy and download Content from the Websites solely for your personal and non¬-commercial use provided that: (a) you do not remove any copyright or proprietary notice from the Content; (b) such Content will not be copied or posted on any networked computer or published in any medium; and (c) no modifications are made to such Content.

 

 

5. Limited warranty and limitation of liability

(A) YOU EXPRESSLY AGREE THAT USE OF THE WEBSITES IS AT YOUR SOLE RISK. GROWTHHQ DOES NOT WARRANT THAT USE OF THE WEBSITES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITES, NOR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE WEBSITES.

(B) THE WEBSITES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS.

(C) TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL GROWTHHQ BE LIABLE TO YOU FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION OR FOR ANY FORM OF DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES BASED ON ANY CAUSES OF ACTION ARISING OUT OF USE OF THE WEBSITES OR ANY ALLEGED FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, OR DELAY IN SERVICE, OPERATION, OR TRANSMISSION OF THE WEBSITES, OR ANY ALLEGED COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF PROPERTY, AND/OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF OR POSTING OF ANY RECORD, CONTENT, OR TECHNOLOGY, PERTAINING TO OR ON THE WEBSITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH ALLEGATIONS ARE FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR FALL UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF GROWTHHQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT GROWTHHQ IS NOT LIABLE FOR ANY ACTUAL OR ALLEGED DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OF THE WEBSITES OR ANY OTHER THIRD PARTIES. IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

(D) We disclaim any and all liability of any kind for any unauthorized access to or use of your personally identifiable information. By accessing the Websites, you acknowledge and agree to our disclaimer of any such liability. If you do not agree, you should not access or use the Websites.

 

 

6. Indemnification

You agree to defend, indemnify and hold harmless GrowthHQ and our employees from and against all claims and expenses, including attorneys’ fees, arising out of the use of the Websites by you. GrowthHQ reserves the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you shall provide GrowthHQ with such cooperation.

 

 

7. Termination

We reserve the right at any time, without notice to immediately terminate your access to the Websites in the event of any conduct by you which we, in our sole discretion, consider to be unacceptable, or in the event of any breach by you of these Terms.

 

 

8. Governing Law

The laws of the Republic Ireland will apply to any disputes, claims and controversies related to these Terms, without regard to the choice or conflicts of law provisions of any jurisdiction. Any disputes, claims and controversies in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.

 

 

Contact us

If you have any questions about these Terms, please contact us at mail@growthhq.net, or send mail to:

GrowthHQ

38-39 Fitzwilliam Square
Dublin 2
D02 RD28

Ireland


End User Licence Agreement

5 May 2019 - Reading time: 17 minutes

 


Introduction

Thank you for using GrowthHQ Service. Please read this End User Licence Agreement (EULA) carefully. This Agreement governs your use of GrowthHQ  products and specifies your rights and obligations. Use of any GrowthHQ  products constitutes acceptance to the terms of this EULA.

The terms of this EULA apply to the use of GrowthHQ  (headquartered in Ireland) products by an end user customer (“Customer” or “You”). For purposes of this agreement, a Customer is any person or entity purchasing or licensing products from GrowthHQ  or one of its authorised resellers, distributors or agencies. For purposes of this agreement the GrowthHQ  products include SaaS subscriptions and/or Consultancy services provided directly by GrowthHQ  or one of its authorised resellers, distributors or agencies.

 

 

1. Scope of Terms

1.1 GrowthHQ  sells, warrants and licenses products in accordance with these terms. These terms set forth your rights and obligations with respect to GrowthHQ  products.

1.2 GrowthHQ  shall not be bound by any additional and/or conflicting provisions in any order, release, acceptance or other written correspondence or other written or verbal communication unless expressly agreed to in writing signed by the Director of GrowthHQ .

1.3 These terms may be revised or supplemented by GrowthHQ  from time to time. Notwithstanding the foregoing, GrowthHQ  shall honour all terms in effect at the time of purchase. Revised or supplemental terms will be distributed by posting on GrowthHQ  official website and are incorporated by reference herein. Initial and continued use of GrowthHQ  products constitutes acceptance of these terms, including any revised or supplemental terms as may be from time to time in effect.

 

 

2. Definitions

2.1 “Documentation” means GrowthHQ  published product specifications at the time of purchase and other GrowthHQ  publications relating to use of the Products, such as reference, user, installation, resellers, systems administrator and guides provided to You by GrowthHQ  or published on the GrowthHQ  websites.

2.2 “Product” means GrowthHQ  product (and upgrades thereto) including, standalone Software, Service (including SaaS subscriptions), consultancy and any accompanying Documentation.

2.3 “Service” means GrowthHQ  support, maintenance, other consulting services or processing services, including services provided under maintenance services agreements, time & materials billing or subscription billing.

 

 

3. License grant and & proprietary right

3.1 Licence Grant. GrowthHQ  grants to You a personal, non-exclusive, non-sub licensable, non-transferable licence to use its Product for your own internal use (provided that if a substantial portion of your business is to provide consultancy services to your end-user customers You may use the Product to provide those services, subject to the payment of required licensing fees and other restrictions in this Agreement). The licence shall be perpetual unless the Product is provided for a specified term or on periodic licence basis. You may make a single copy of any non-embedded Software and the Documentation solely for archival, emergency back-up and disaster recovery purposes provided that all copyright and other proprietary notices of GrowthHQ  and its licensors are reproduced. GrowthHQ  retains all rights not specifically granted to You herein.

3.2 Proprietary Rights. GrowthHQ  alone (and its licensors, where applicable) shall own all right, title and interest, including all related Intellectual Property Rights, in and to the GrowthHQ Technology, the Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Service, the GrowthHQ Technology or the Intellectual Property Rights owned by GrowthHQ . The Bizverse name, the Bizverse logo, and the product names associated with the Service are trademarks of GrowthHQ  or third parties, and no right or licence is granted to use them. You acknowledge that no title to the intellectual property or Software is transferred to You and You will not acquire any rights to use the Product except for the specific licence as expressly set forth in section 3.1 (“Licence Grant”) above.

3.3 Use Restrictions. You shall not alter, deface, discard, or erase any media, documentation, licences, copyright, trademark or proprietary rights notices of GrowthHQ  or any third party licensor. Except as expressly authorised herein. You shall not copy, in whole or in part, the Product, including any provided Software. You shall not (i) attempt to disassemble, decompile or otherwise reverse engineer the Product, including the Software, or otherwise attempt to learn the circuit, logic, or system design, source code, structure, algorithms or ideas underlying the Product including the Software; (ii) modify or create derivative works of the Product, including the Software; (iii) attempt to circumvent any password embodied in the Product, including the Software; (iv) install any other software to act on the Product; (v) publish or provide any results of benchmark tests run on the Product to any third party; or (vii) use Product to create or enhance your own product or a third party’s product; or (vii) use the Product other than in accordance with this EULA.

3.4 Third party interactions. During use of the Service, there may be interactions with third party products and/or services. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third party. GrowthHQ  and its licensors shall have no liability, obligation or responsibility for any such interaction between you, the Service and any such third party. GrowthHQ  does not endorse any companies, products or services, with the use through the Service. GrowthHQ  provides the Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third party providers of ancillary software, hardware or services may require your agreement to additional or different licence or other terms prior to your use of or access to such software, hardware or services. When Customer authorises its employees, service providers, and other third parties to access the Services with user credentials, this access must be for the sole benefit of Customer and in compliance with this Agreement. Customer is responsible for such representative compliance with this Agreement.

3.5 Customer Owned Data. GrowthHQ  does not own any data, information or material that You or end users submit to the Product in the course of using it (“Customer Data”). You, not GrowthHQ , shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Customer Data, and GrowthHQ shall not be responsible or liable for the deletion, correction, destruction, calculations, damage, loss or failure to store any Customer Data. GrowthHQ  reserves the right to withhold, remove and/or discard Customer Data without notice for any breach, including, without limitation, your non-payment. Upon termination for cause, your right to access or use Customer Data immediately ceases, and GrowthHQ  shall have no obligation to maintain or forward any Customer Data. Customer grants GrowthHQ  the right to use, store and modify the Customer Data solely for purposes of GrowthHQ  performing the Services under this Agreement. Customer hereby warrants to GrowthHQ  that it either owns, or is a licencee, of the Customer Data and has the full requisite power and authority to grant GrowthHQ  such usage rights in the Customer Data and that there are no additional consents or approvals required for granting such usage rights.

3.6 Reservation of Rights. GrowthHQ  reserves (to itself and/or its licensors) all right, title and interest in any improvements, modifications and derivative works of licensed Product.

3.7 Maintenance releases and Major releases. GrowthHQ  will make Software releases that improve any Product You purchase available to You. GrowthHQ  will develop and distribute such releases only if and when GrowthHQ  determines that it is commercially feasible to do so. GrowthHQ  may charge a fee for any releases, it being understood that You are free to elect not to purchase the releases. “Maintenance Release” means a release that corrects errors or bugs, or offers minor improvements in functionality or performance that, taken as a whole, does not materially affect the overall value of the Product. “Major Release” means a release that provides significant improvements in functionality or performance and that, taken as a whole, materially affects the overall value of the Product. A Major Release does not include a new module which may be used in conjunction with the Product but constitutes a new product offering.

 

 

4. Payment

4.1 Customer shall pay all fees or charges to their account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Customer may pay online, if credit card payment is available and GrowthHQ  may charge Customer credit card for all purchases and for any additional amounts owed to GrowthHQ . Customer must provide a valid credit card that hereby explicitly authorised and empower GrowthHQ  to use the credit card for such purpose. If a Customer credit card changes or expires, or is revoked, disputed or not valid for any other reason, GrowthHQ  may suspend, terminate, or both (without liability) Customer’s use of the Product upon 10 days’ notice sent to Customer via email (using its email address in the Service). GrowthHQ  charges and collects in advance for use of the Service. GrowthHQ  will automatically renew and bill your credit card or issue an invoice to you.

4.2 Fees for other services will be charged on a quoted basis. GrowthHQ  fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties. In addition to any other rights granted to GrowthHQ  herein, GrowthHQ  reserves its right to suspend or terminate this Agreement and Your access to the Product if your account becomes delinquent (falls into arrears). Delinquent invoices (accounts in arrears) are subject to interest of 2,5% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. You will continue to be charged fees under this Agreement during any period of suspension. If you or GrowthHQ  initiates termination of this Agreement, you will be obligated to pay the balance due on your account computed in accordance with the charges and payment of fees. You agree that GrowthHQ  may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees.

4.3 You agree and acknowledge that GrowthHQ  has no obligation to retain Customer Data and that such Customer Data may be irretrievably deleted if your account is 30 days or more delinquent. This Agreement will be automatically renewed at the end of the period for a new period, if not terminated by one of the parties 3 months before the end of the contract period. All payments are paid in advance. The number of users will automatically change when the Customer creates new users in GrowthHQ or if the Reseller on behalf of the Customer creates new users. The Agreement will be automatically updated to the actual number of users in the system. The user licence will also be automatically updated if the user exceeds the number of contracts included in the original licence.



 

5. Termination

5.1 The Initial Term will be as mutually agreed upon, commencing on the date you agree to pay for the Product. Upon the expiration of the Initial Term, this Agreement will automatically renew for successive renewal terms equal in duration to the Initial Term at GrowthHQ  then current fees. Either party may terminate this Agreement effective only upon the expiration of the then current Licence Term, by notifying the other party in writing at least five (5) business days prior to the date of the invoice for the following term. You agree and acknowledge that GrowthHQ has no obligation to retain the Customer Data, and may delete such Customer Data, more than 30 days after termination.

5.2 Any breach of your payment obligations or unauthorised use of the Product will be deemed a material breach of this Agreement. GrowthHQ , in its sole discretion, may terminate your account or use of the Product if you breach or otherwise fail to comply with this Agreement. You agree and acknowledge that GrowthHQ  has no obligation to retain the Customer Data, and may delete such Customer Data, if you have materially breached this Agreement, including but not limited to failure to pay outstanding fees, and such breach has not been cured within 30 days of notice of such breach.

 

 

6. Limited warranty and exclusions

6.1 LIMITED WARRANTY – SAAS. GROWTHHQ WARRANTS THAT ITS SAAS WILL SUBSTANTIALLY CONFORM TO GROWTHHQ PUBLISHED SPECIFICATIONS FOR THE SAAS PRODUCT IN EFFECT AT THE TIME THE SERVICE IS RENDERED, PROVIDED THE PRODUCT IS UTILIZED ON APPROVED SYSTEMS AND OPERATED AS CONTEMPLATED IN ITS DOCUMENTATION. (GROWTHHQ DOES NOT WARRANT THAT THE PRODUCT WILL BE PROVIDED ERROR-FREE OR UNINTERRUPTED, OR THAT GROWTHHQ WILL CORRECT ALL ERRORS. GROWTHHQ DOES NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATION FACILITIES, INCLUDING THE INTERNET, AND THE SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH FACILITIES.) THE SOLE OBLIGATION OF GROWTHHQ UNDER THIS LIMITED WARRANTY WILL BE TO CORRECT THE ISSUE SO THAT THE PRODUCT SUBSTANTIALLY COMPLIES WITH THE SPECIFICATIONS AT NO COST TO YOU. GROWTHHQ RESERVES THE RIGHT TO TERMINATE THE PRODUCT AND REFUND TO YOU THE REMAINING PORTION OF THE FEE PAID FOR THE SUBSCRIPTION PERIOD AS ITS SOLE AND EXCLUSIVE REMEDY. THIS WARRANTY BEGINS ON THE SCHEDULED START DATE FOR THE PRODUCT AND CONTINUES FOR THE LENGTH OF THE SUBSCRIPTION PERIOD.

6.2 LIMITED WARRANTY – OTHER SERVICES. GROWTHHQ WARRANTS THAT GROWTHHQ PRODUCT (OTHER THAN SAAS) WILL BE PERFORMED IN SUBSTANTIAL ACCORDANCE WITH GROWTHHQ PUBLISHED SERVICE SPECIFICATIONS IN EFFECT AT THE TIME THE SERVICE IS RENDERED. (GROWTHHQ DOES NOT WARRANT THAT THE SERVICE WILL BE PROVIDED ERROR-FREE OR WITHIN A PARTICULAR TIME-FRAME OR THAT GROWTHHQ WILL CORRECT ALL SERVICE ISSUES.) THIS WARRANTY BEGINS ON THE SERVICE DATE AND CONTINUES FOR NINETY (90) DAYS. IF SERVICE IS NOT PROVIDED AS WARRANTED, GROWTHHQ WILL RE-PERFORM THE SERVICE. GROWTHHQ RESERVES THE RIGHT TO REFUND TO YOU THE AMOUNT PAID FOR THE SERVICE AS ITS SOLE AND EXCLUSIVE REMEDY.

6.3 WARRANTY CLAIMS; EXCLUSIVE REMEDY. ALL WARRANTY CLAIMS MUST BE SUBMITTED IN WRITING TO GROWTHHQ BEFORE THE EXPIRATION OF THE WARRANTY TERM OR SUCH CLAIMS ARE WAIVED IN FULL. THIS LIMITED WARRANTY IS SUBJECT TO THE EXCLUSIONS AND WARRANTY CLAIM PROCEDURE SET FORTH BELOW. THE FOREGOING IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY GROWTHHQ AND IS YOUR SOLE AND EXCLUSIVE REMEDY.

6.4 LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY’S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL EITHER PARTY AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SERVICE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN THE CONTENT, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY’S LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.5 REPRESENTATIONS AND WARRANTIES. EACH PARTY REPRESENTS AND WARRANTS THAT IT HAS THE LEGAL POWER AND AUTHORITY TO ENTER INTO THIS AGREEMENT. GROWTHHQ REPRESENTS AND WARRANTS THAT IT WILL PROVIDE THE PRODUCT IN A MANNER CONSISTENT WITH GENERAL INDUSTRY STANDARDS REASONABLY APPLICABLE TO THE PROVISION THEREOF AND THAT THE PRODUCT WILL PERFORM SUBSTANTIALLY GROWTHHQ NORMAL USE AND CIRCUMSTANCES. YOU REPRESENT AND WARRANT THAT YOU HAVE NOT FALSELY IDENTIFIED YOURSELF NOR PROVIDED ANY FALSE INFORMATION TO GAIN ACCESS TO THE PRODUCT AND THAT YOUR BILLING INFORMATION IS CORRECT.

 

 

7. Mutual confidentiality

7.1 Definition of Confidential Information. Confidential Information means all non-public information disclosed by a party (Discloser) to the other party (Recipient), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure (Confidential Information). Provider’s Confidential Information includes without limitation the Service and Licensed Software (including without limitation the Service user interface design and layout).

7.2 Protection of Confidential Information. The Recipient must use the same degree of care that it uses to protect the confidentiality of its own confidential information (but in no event less than reasonable care) not to disclose or use any Confidential Information of the Disclosing Party for any purpose outside the scope of this agreement. The Recipient must make commercially reasonable efforts to limit access to Confidential Information of Discloser to those of its employees and Providers who need such access for purposes consistent with this agreement and who have signed confidentiality agreements with Recipient no less restrictive than the confidentiality terms of this agreement.

7.3 Exclusions. Confidential Information excludes information that:
• Is or becomes generally known to the public without breach of any obligation owed to Discloser
• Was known to the Recipient prior to its disclosure by the Discloser without breach of any obligation owed to the Discloser
• Is received from a third party without breach of any obligation owed to Discloser
• Or was independently developed by the Recipient without use or access to the Confidential Information, as can be demonstrated.

The Recipient may disclose Confidential Information to the extent required by law or court order, but will provide Discloser with advance notice to seek a protective order. Either party may include the name and logo of the other party in lists of customers or vendors in accordance with the other party’s standard guidelines.

 

 

8. External advisers

GrowthHQ grants to you the right to give access to your GrowthHQ data to up to three external advisers provided that they are approved beforehand by GrowthHQ as qualifying to be External adviser GrowthHQ users. The External adviser(s) will have access to your data in GrowthHQ for the same period as you and there is no charge for their subscription(s). In case GrowthHQ detects any misuse of the External adviser free access, it reserves the right to deny access to the External adviser user(s) and remove their account(s) at any time.

 

 

9. Modifications to Terms

GrowthHQ reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service at any time, effective upon posting of an updated version of this Agreement on the GrowthHQ web site. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.

 

 

10. Assignment

This Agreement may not be assigned by you without the prior written approval of GrowthHQ but may be assigned without your consent by GrowthHQ (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void.

 

 

General

This Agreement shall be governed by the laws of Ireland, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Service shall be subject to the exclusive jurisdiction of the courts of Ireland. No text or information set forth on any other purchase order, pre-printed form or document (other than an Order Form, if applicable) shall add to or vary the terms and conditions of this Agreement. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and GrowthHQ as a result of this agreement or use of the Service. The failure of GrowthHQ to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by GrowthHQ in writing. This Agreement, together with any applicable Order Form, comprises the entire agreement between you and GrowthHQ and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein.

 

 

Contact us

If you have any questions about this End User Licence Agreement, please contact us at hello@growthhq.net, or send mail to:

GrowthHQ 
38-39 Fitzwilliam Square
Dublin 2
D02 RD28

Ireland


Data Processing Agreement

5 May 2019 - Reading time: 15 minutes

41. Parties

The Data Processor:
GrowthHQ 

38-39 Fitzwilliam Square
Dublin 2
D02 RD28

Ireland

 

and

The Data Controller:
[Name]
[Address]
[Postcode and city]
[Country]

 

 

 

2. Data Processing Agreement preamble

2.1 This Data Processing Agreement sets out the rights and obligations that apply to the Data Processor’s handling of personal data on behalf of the Data Controller.

2.2 This Agreement has been designed to ensure the Parties’ compliance with Article 28, sub-section 3 of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), which sets out specific requirements for the content of data processing agreements.

2.3 The Data Processor’s processing of personal data shall take place for the purposes of fulfilment of the Parties’ End User Licence Agreement (EULA).

2.4 The Data Processing Agreement and the EULA shall be interdependent and cannot be terminated separately. The Data Processing Agreement may however – without termination of the EULA – be replaced by an alternative valid data processing agreement.

2.5 This Data Processing Agreement shall take priority over any similar provisions contained in other agreements between the Parties, including the EULA.

2.6 Four appendices are attached to this Data Processing Agreement. The Appendices form an integral part of this Data Processing Agreement.

2.7 Appendix A of the Data Processing Agreement contains details about the processing as well as the purpose and nature of the processing, type of personal data, categories of data subject and duration of the processing.

2.8 The Data Processing Agreement and its associated Appendices shall be retained in writing as well as electronically by both Parties.

2.9 This Data Processing Agreement shall not exempt the Data Processor from obligations to which the Data Processor is subject pursuant to the General Data Protection Regulation or other legislation.

 

 

 

3. The rights and obligations of the Data Controller

3.1 The Data Controller shall be responsible to the outside world (including the data subject) for ensuring that the processing of personal data takes place within the framework of the General Data Protection Regulation and the Danish Data Protection Act.

3.2 The Data Controller shall therefore have both the right and obligation to make decisions about the purposes and means of the processing of personal data.

3.3 The Data Controller shall be responsible for ensuring that the processing that the Data Processor is instructed to perform is authorised in law.

 

 

 

4. The Data Processor acts according to instructions

4.1 The Data Processor shall solely be permitted to process personal data on documented instructions from the Data Controller unless processing is required under EU or Member State law to which the Data Processor is subject; in this case, the Data Processor shall inform the Data Controller of this legal requirement prior to processing unless that law prohibits such information on important grounds of public interest, cf. Article 28, sub-section 3, para a.

4.2 The Data Processor shall immediately inform the Data Controller if instructions in the opinion of the Data Processor contravene the General Data Protection Regulation or data protection provisions contained in other EU or Member State law.

 

 

 

5. Confidentiality

5.1 The Data Processor shall ensure that only those persons who are currently authorised to do so are able to access the personal data being processed on behalf of the Data Controller. Access to the data shall therefore without delay be denied if such authorisation is removed or expires.

5.2 Only persons who require access to the personal data in order to fulfil the obligations of the Data Processor to the Data Controller shall be provided with authorisation.

5.3 The Data Processor shall ensure that persons authorised to process personal data on behalf of the Data Controller have undertaken to observe confidentiality or are subject to suitable statutory obligation of confidentiality.

5.4 The Data Processor shall at the request of the Data Controller be able to demonstrate that the employees concerned are subject to the above confidentiality.

 

 

 

6. Security of processing

6.1 The Data Processor shall take all the measures required pursuant to Article 32 of the General Data Protection Regulation which stipulates that with consideration for the current level, implementation costs and the nature, scope, context and purposes of processing and the risk of varying likelihood and severity for the rights and freedoms of natural persons, the Data Controller and Processor shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

The above obligation means that the Data Processor shall perform a risk assessment and thereafter implement measures to counter the identified risk. Depending on their relevance, the measures may include the following:

a) Pseudonymisation and encryption of personal data
b) The ability to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services.
c) The ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.
d) A process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.

6.2 The Parties’ possible regulation/agreement on remuneration etc. for the Data Controller’s or the Data Processor’s subsequent requirement for establishing additional security measures shall be specified in the Parties’ EULA.

 

 

 

7. Use of Sub-Processors

7.1 The Data Processor has the Data Controller’s general consent for the engagement of sub-processors. The Data Processor shall, however, inform the Data Controller of any planned changes with regard to additions to or replacement of other data processors. The Data Controller shall on commencement of this Data Processing Agreement approve the engagement of sub-processors. More information about the Sub-Processors used by the Data Processor, including the complete list, can be found on the Legal section of the Website (https://api.growthhq.net/legal/data-sub-processors/) where the document is also available as a downloadable PDF file. As our business grows, the sub-processors we engage may also change. If we start engaging new sub-processors or stop engaging others, the list of approved sub-processors will be updated accordingly.

7.2 The Data Controller shall on the commencement of this Data Processing Agreement specifically approve the use of the sub-processors for the processing described for that party. The Data Processor shall not be entitled – without the Data Controller’s explicit written consent – to engage a sub-processor for ‘different’ processing than the one that has been agreed or have another sub-processor perform the described processing.

7.3 The Data Processor shall meet the requirements specified in Article 28, sub-section 2 and 4, of the General Data Protection Regulation in order to engage another processor (Sub-Processor).

7.4 The Data Processor shall therefore not engage another processor (Sub-Processor) for the fulfilment of this Data Processing Agreement without first informing the Data Controller.

7.5 When the Data Processor has the Data Controller’s authorisation to use a sub-processor, the Data Processor shall ensure that the Sub-Processor is subject to the same data protection obligations as those specified in this Data Processing Agreement on the basis of a contract or other legal document under EU law or the national law of the Member States, in particular providing the necessary guarantees that the Sub-Processor will implement the appropriate technical and organisational measures in such a way that the processing meets the requirements of the General Data Protection Regulation.

The Data Processor shall therefore be responsible – on the basis of a sub-processor agreement – for requiring that the sub-processor at least comply with the obligations to which the Data Processor is subject pursuant to the requirements of the General Data Protection Regulation and this Data Processing Agreement and its associated Appendices.

7.6 A copy of such a sub-processor agreement and subsequent amendments shall – at the Data Controller’s request – be submitted to the Data Controller who will thereby have the opportunity to ensure that a valid agreement has been entered into between the Data Processor and the Sub-Processor. Commercial terms and conditions, such as pricing, that do not affect the legal data protection content of the sub-processor agreement, shall not require submission to the Data Controller.

7.7 The Data Processor shall in his agreement with the Sub-Processor include the Data Controller as a third party in the event of the bankruptcy of the Data Processor to enable the Data Controller to assume the Data Processor’s rights and invoke these as regards the Sub-Processor, e.g. so that the Data Controller is able to instruct the Sub-Processor to perform the erasure or return of data.

7.8 If the Sub-Processor does not fulfil his data protection obligations, the Data Processor shall remain fully liable to the Data Controller as regards the fulfilment of the obligations of the Sub-Processor.

 

 

 

8. Transfer of data to third countries or international organisations

8.1 The Data Processor shall solely be permitted to process personal data on documented instructions from the Data Controller, including as regards transfer (assignment, disclosure and internal use) of personal data to third countries or international organisations, unless processing is required under EU or Member State law to which the Data Processor is subject; in such a case, the Data Processor shall inform the Data Controller of that legal requirement prior to processing unless that law prohibits such information on important grounds of public interest, cf. Article 28, sub-section 3, para a.

8.2 Without the instructions or approval of the Data Controller, the Data Processor therefore cannot – within the framework of this Data Processing Agreement:

a) disclose personal data to a data controller in a third country or in an international organisation
b) assign the processing of personal data to a sub-processor in a third country
c) have the data processed in another of the Data Processor’s divisions which is located in a third country

 

 

 

9. Assistance to the Data Controller

9.1 The Data Processor, taking into account the nature of the processing, shall, as far as possible, assist the Data Controller with appropriate technical and organisational measures, in the fulfilment of the Data Controller’s obligations to respond to re-quests for the exercise of the data subjects’ rights pursuant to Chapter 3 of the General Data Protection Regulation.This entails that the Data Processor should as far as possible assist the Data Controller in the Data Controller’s compliance with:

a) notification obligation when collecting personal data from the data subject notification obligation if personal data have not been obtained from the data subject
b) right of access by the data subject
c) the right to rectification
d) the right to erasure (‘the right to be forgotten’)
e) the right to restrict processing
f) notification obligation regarding rectification or erasure of personal data or restriction of processing
g) the right to data portability
h) the right to object
i) the right to object to the result of automated individual decision-making, including profiling

9.2 The Data Processor shall assist the Data Controller in ensuring compliance with the Data Controller’s obligations pursuant to Articles 32-36 of the General Data Protection Regulation taking into account the nature of the processing and the data made available to the Data Processor, cf. Article 28, sub-section 3, para f.

This entails that the Data Processor should, taking into account the nature of the pro-cessing, as far as possible assist the Data Controller in the Data Controller’s compliance with:

a) the obligation to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk associated with the processing
b) the obligation to report personal data breaches to the supervisory authority (Danish Data Protection Agency) without undue delay and, if possible, within 72 hours of the Data Controller discovering such breach unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons
c) the obligation – without undue delay – to communicate the personal data breach to the data subject when such breach is likely to result in a high risk to the rights and freedoms of natural persons
d) the obligation to carry out a data protection impact assessment if a type of processing is likely result in a high risk to the rights and freedoms of natural persons
e) the obligation to consult with the supervisory authority (Danish Data Protection Agency) prior to processing if a data protection impact assessment shows that the processing will lead to high risk in the lack of measures taken by the Data Controller to limit risk

9.3 The Parties’ possible regulation/agreement on remuneration etc. for the Data Processor’s assistance to the Data Controller shall be specified in the Parties’ EULA.

 

 

 

10. Notification of personal data breach

10.1 On discovery of personal data breach at the Data Processor’s facilities or a sub-processor’s facilities, the Data Processor shall without undue delay notify the Data Controller.

The Data Processor’s notification to the Data Controller shall, if possible, take place within 36 hours after the Data Processor has discovered the breach to enable the Da-ta Controller to comply with his obligation, if applicable, to report the breach to the supervisory authority within 72 hours.

10.2 According to Clause 9.2., para b, of this Data Processing Agreement, the Data Processor shall – taking into account the nature of the processing and the data available – assist the Data Controller in the reporting of the breach to the supervisory authority.

This may mean that the Data Processor is required to assist in obtaining the information listed below which, pursuant to Article 33, sub-section 3, of the General Data Protection Regulation, shall be stated in the Data Controller’s report to the supervisory authority:

a) The nature of the personal data breach, including, if possible, the categories and the approximate number of affected data subjects and the categories and the approximate number of affected personal data records
b) Probable consequences of a personal data breach
c) Measures which have been taken or are proposed to manage the personal da-ta breach, including, if applicable, measures to limit its possible damage

 

 

 

11. Erasure and return of data

 

11.1 On termination of the processing services, the Data Processor shall be under obligation, at the Data Controller’s discretion, to erase or return all the personal data to the Data Controller and to erase existing copies unless EU law or Member State law requires storage of the personal data.

 

 

 

12. Inspection and audit

12.1 The Data Processor shall make available to the Data Controller all information necessary to demonstrate compliance with Article 28 of the General Data Protection Regulation and this Data Processing Agreement, and allow for and contribute to audits, including inspections performed by the Data Controller or another auditor mandated by the Data Controller.

12.2 The Data Controller’s inspection of sub-processors, if applicable, shall as a rule be performed through the Data Processor.

12.3 The Data Processor shall be required to provide the supervisory authorities, which pursuant to applicable legislation have access to the Data Controller’s and Data Processor’s facilities, or representatives acting on behalf of such supervisory authorities, with access to the Data Processor’s physical facilities on presentation of appropriate identification.

 

 

 

13. The Parties’ agreement on other terms

13.1 (Separate) terms relating to the consequences of the Parties’ breach of this Data Processing Agreement, if applicable, shall be specified in the Parties’ EULA.

13.2 Regulation of other terms between the Parties shall be specified in the Parties’ EULA.

 

 

 

14. Commencement and termination

14.1 This Data Processing Agreement shall become effective on the date of both Parties’ signature to the Agreement.

14.2 Both Parties shall be entitled to require this Data Processing Agreement renegotiated if changes to the law or inexpediency of the provisions contained herein should give rise to such renegotiation.

14.3 The Parties’ agreement on remuneration, terms etc. in connection with amendments to this Data Processing Agreement, if applicable, shall be specified in the Parties’ EULA.

14.4 This Data Processing Agreement may be terminated according to the terms and conditions of termination, incl. notice of termination, specified in the EULA.

14.5 This Data Processing Agreement shall apply as long as the processing is performed. Irrespective of the termination of the EULA and/or this Data Processing Agreement, the Data Processing Agreement shall remain in force until the termination of the processing and the erasure of the data by the Data Processor and any sub-processors.

14.6 Signatures.

(For a signed Agreement, please refer to the PDF document on Top.)

On behalf of the Data Controller
Name:
Position:
Date:
Signature:

On behalf of the Data Processor
Name: Jan Posthumus
Position: Director
Date: 31.01.2019
Signature:

 

 

 

 

 

 

 

Appendix A: Information about the processing

 

The purpose of the Data Processor’s processing of personal data on behalf of the Data Controller is:
• That the Data Controller is able to use the Bizverse system which is owned and managed by the Data Processor.

The Data Processor’s processing of personal data on behalf of the Data Controller shall mainly pertain to (the nature of the processing):
• That the Data Processor makes available the Bizverse system to the Data Controller and hereby stores personal data about the Data Controller’s users.

The processing includes the following types of personal data about the users (data subjects):
• Name, title, email address, phone number. The Data Controller owns its data and is responsible for it. The Data Controller can enter personal data for a person’s record in the Bizverse, such as but not limited to: picture, date of birth, ID, address, location, department, work period, experience, education, languages, courses, interests, social media links.

Processing includes the following categories of data subject:
• Persons who have or have purchased subscription from the Data Controller.

The Data Processor’s processing of personal data on behalf of the Data Controller may be performed when this Data Processing Agreement commences. Processing has the following duration:
• Processing shall not be time-limited and shall be performed until this Data Processing Agreement is terminated or cancelled by one of the Parties.

 

 

 

Contact us

If you have any questions about this Data Processing Agreement, please contact us at mail@growthhq.net, or send mail to:

GrowthHQ

38-39 Fitzwilliam Square
Dublin 2
D02 RD28

Ireland


Data Sub Processors

4 May 2019 - Reading time: 2 minutes

 


Introduction

To support our business operations and the delivery of our services, we may engage and use data processors with access to certain customer data (each, a “Sub-processor”). Here we provide important information about the identity, location and role of each Sub-processor.

“Sub-processor” means any company appointed by or on behalf of GrowthHQ to process personal data on behalf of GrowthHQ.

The European General Data Protection Regulation defines “sub-processor” as “any processor engaged by the data importer or by any other sub-processor of the data importer and who agrees to receive from the data importer or from any other sub-processor of the data importer personal data exclusively intended for the processing activities to be carried out on behalf of the data exporter after the transfer in accordance with the data exporter’s instructions, the standard contractual clauses set out in the Annex, and the terms of the written contract for sub-processing.”

As our business grows, the sub-processors we engage may also change. If we start engaging new sub-processors, the list below will be updated.

All our sub-processors located in the United States are EU-U.S. Privacy Shield compliant.

 

 

 

List of GrowthHQ sub-processors

 

Service Description Location
Mongo Atlas Hosting of GrowthHQ software. EU
Capsule CRM Customer relationship management system. US
Chargify Billing system. US
Dinero Accounting software. EU
FrontIt Software development and support. EU
Google Web analytics and online advertising services. EU/US
Google Drive Data storage. EU
MailChimp Email marketing and forms. US
MailerLite Email marketing and forms. EU
MS Office 365 Office suite, online storage and Email. EU
Quickpay Payment service provider/payment gateway. EU
Zendesk Support system, including chat. US



 

Contact us

If you have any questions about GrowthHQ's data sub-processors, please contact us at mail@growthhq.net or send mail to:

GrowthHQ

38-39 Fitzwilliam Square
Dublin 2
D02 RD28

Ireland


Privacy and Cookie Policy

21 May 2019 - Reading time: 8 minutes

 


Introduction

This Privacy Policy applies to the GrowthHQ owned and operated websites, its subdomains and software (collectively called “Sites”). GrowthHQ (“GrowthHQ” “we,” or “us”) is well aware that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by GrowthHQ when you access the Sites, how the information will be used, and how you can control the collection, correction and/or deletion of information.

We use your Personal Information only in accordance with this Privacy Policy. By using the Sites, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

This Privacy Policy is effective as of 1st of May 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Sites after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any changes to this Privacy Policy, we will post the changes on this page (or this document, for PDF version).

 


Google User Information

Certain GrowthHQ Sites - in particular, the Bizverse - utilizes the “sign-in with Google” feature, which is based on the OAuth 2.0 protocol. The fundamental piece of user information that the system requires is one Google account ID for each user for the purpose of user validation. In other words, a Google identity is required for each person who uses a Bizverse application portal. The Bizverse environment uses its copy of these IDs to establish a unique Bizverse identity for each connecting user. All of a user's access rights to Bizverse workspaces, portals and web apps are ultimately tied to this identity.

Your Google account is only used for identification purposes. The Bizverse only utilizes your Google account ID to make access distinctions possible; in other words, to validate you as a registered and authorized user of a particular Bizverse workspace and associated application portals. It does not track or store any personal information, such as usage behaviour patterns and/or cookies. It does not keep copies of external passwords for identification purposes (including your Google password). 

The Bizverse stores certain UI preferences settings for the users of a workspace - such as the number of records to be presented at one time in a page. These preference settings are stored in the user organization's encrypted Bizverse workspace.  Each Bizverse workspace is fully owned and controlled by the user organization that created the workspace. GrowthHQ does not have access to user organizations'  Bizverse workspaces, unless access is specifically granted by the workspace's owner organization (the designated Administrator of such workspace). 

 
 

Information collection and use

While using our Sites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your first and last name, organisation, email address and phone number. If you choose to subscribe to paid-for software product, we or our third-party payment processors will collect your payment information.

If you sign-up for a free and gratis software product, you are not required to enter your payment information unless and until you decide to subscribe to a paid-for subscription. A third-party intermediary is used to manage credit card processing but he is not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf.

We may use the information we collect about you for a variety of purposes, including to (a) provide, operate, maintain, improve, and promote the Sites; (b) enable you to access and use the Sites; (c) process and complete transactions, and send you related information, including purchase confirmations and invoices; (d) send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages; (e) send promotional communications, marketing emails and newsletters. You can opt-out of receiving them by contacting us at mail@growthhq.net or following the unsubscribe instructions included in our marketing communications; (f) monitor and analyze trends, usage, and activities in connection with the Websites and for marketing or advertising purposes; (g) investigate and prevent fraudulent transactions, unauthorized access to the Sites, and other illegal activities; (h) personalize the Websites, including by providing features or advertisements that match your interests and preferences; and (i) for other purposes for which we obtain your consent.

Legal basis for collecting the personal information of individuals from the European Economic Area (EEA): We will normally collect personal information from you only where: (a) we have your consent to do so (you have the right to withdraw or decline your consent at any time.), (b) where we need the personal information to perform a contract with you, or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).

We do not use automated decision making, including profiling.

 

 

User rights

You can contact us at any time regarding your personal data that we store. Just send an email to mail@growthhq.com with your enquiry and we will get back to you as soon as we can.

Please remember that you have the following rights:

Right to be informed
We provide fair processing information, through our Privacy Policy.

Right to be forgotten (Right to erasure)
You can request that we delete all your data without undue delay.

Right to object 
You can prohibit certain data uses.

Right to rectification
You can request that incomplete data be completed or that incorrect data be corrected.

Right of access
You have the right to know what data about you we store and process and how we do it.

Right to portability
You can request that personal data held by us be transported to another organisation.

Right to restrict processing
You can ‘block’ or suppress processing of your personal data.

 

GrowthHQ falls under the authority of Data Protection Commission (the Irish authority responsible for data protection). For any enquiries or complaints, please contact DPC directly using the following contact details: Phone +353 (0)761 104 800 or online at https://forms.dataprotection.ie/contact.

For current GrowthHQ customers, you can review, correct, update or delete inaccuracies to the information about you in the Bizverse by logging into your account and updating your profile information. Alternatively (and for former GrowthHQ customers), you can contact us directly at mail@growthhq.net. We will handle your request promptly.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. When we have no ongoing legitimate business need to process your personal information, we will delete it.

 

 

Children’s privacy

Protecting the privacy of young children is especially important. For that reason, GrowthHQ does not knowingly collect or solicit personal information from anyone under the age of 16.

 

 

Log data

Like many site operators, we may collect information that your browser sends whenever you visit our Sites (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.

 

 

Cookies

Like many other websites, we use cookies on our Sites to ensure you get the best experience. Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your phone, tablet or computer’s hard drive.

By continuing to browse the Websites, you are agreeing to our use of cookies. You can disable cookies in your web browser. However, if you do not accept cookies, you may not be able to take full advantage of all features of the Sites.

How to disable cookies in your web browser:

Safari
Chrome
Firefox
Edge

For other web browsers, please search the internet how to disable cookies.

 

 

Contact us

If you have any questions about this Privacy Policy, the practices of the Sites, or your dealings with us, please contact us at mail@growthhq.net, or send mail to:

GrowthHQ 
38-39 Fitzwilliam Square
Dublin 2
D02 RD28

Ireland